What Meeting Planners and Guests Are Saying
I highly recommend The Woodlands Resort & Conference Center. We recently held our Ops conference there and the attendees loved it. The food was great and the service was outstanding; they did everything we needed. The conference went well and the resort is fabulous.
The Sales Manager was helpful and professional, and our Conference Manager was amazing - this was the best service I have received in a long time!
Everyone in our group complimented how good the food was; the wait staff was incredible and service was excellent. Throughout the property the staff appeared to like their jobs tremendously because it showed in their greetings and hospitality - everyone was very accommodating and helpful. We're already planning our next meeting at The Woodlands Resort & Conference Center!
I am still getting rave reviews about the conference at The Woodlands Resort! Everyone was extremely impressed with the service levels we received. Our group was very happy; we really enjoyed our meeting and the resort activities. Thank you!
Thank you for a wonderful experience. We are a pretty demanding group and your staff did a fabulous job taking care of us. All of our requests, some normal and some not so much, were taken in stride and dealt with efficiently and promptly. I've planned a lot of meetings and your staff is the best. It was a pleasure working with The Woodlands Resort & Conference Center!
My entire group commented on what a well organized and productive meeting we had and I cannot take all the credit. Your staff was great and made my job easier -- and most importantly, you made me look great with my peers and my boss!
The Dow Chemical Company
Your conference center is top-notch! The meeting space is excellent and we absolutely loved the chairs; when you're in a meeting for 8-hours you really come to appreciate a comfortable chair! The continuous refreshment/snack breaks were very extensive and always looked nice.
The staff is friendly. The facility and surroundings are beautiful. I was very pleased! I will always recommend The Woodlands Resort & Conference Center for my conferences.
Saybolt LP, a division of Core Lab
We had a very good meeting and any last minute requests were immediately addressed. The responses I received from the participants were overwhelmingly positive. Everyone agreed that the service, food and facilities were top notch.
Texas Southern University
I would like to give a big thanks to the staff at The Woodlands Resort & Conference Center for a job well done! The feedback from our Executive team and the attendees was really good; they were very impressed with the property. The staff's attentiveness to our requests has set the bar on responsiveness. We hope to book future events with you!
The ergonomic conference chairs made a huge difference in the comfort level of an all-day session spent mostly sitting. That feature alone would prompt me to schedule another meeting at your facility over a facility with typical seating accommodations.
Maersk Oil Houston, Inc.
I just wanted to thank you for your part in making our meeting last week such a success. There was no end to the compliments from everyone on The Woodlands Resort & Conference Center. The food was excellent and I have never seen such a crowd pleasing variety as what you offered. Our rooms were large and comfortable. Our meeting rooms were set up just as we asked. I was so impressed that there was someone to help me at every turn. I never had to go searching for people when we needed something done and when I did need your help it was because we hadn't anticipated something. The staff was always more than accommodating and you made me look great. I can't thank you enough. I look forward to working with you again. And one more thing, I had remarks made to me about how friendly the staff was – they were always smiling and appearing accessible no matter what the job or who the person was. That always lowers the stress level a few notches for those of us who are doing all of the preparations. Please pass on my appreciation to everyone at the Conference Center.
Baker Hughes/US Land
The Woodlands Resort hosted our annual meeting with professionalism and the standard ofexcellence expected from a conference center. From the very moment my colleagues stepped foot onto the property until the time they left, they were impressed with the service provided. The food was excellent, meeting rooms spacious and comfortable, and resort amenities excellent. The rooms were well appointed and a relaxing place to end their days of long meetings. The staff exhibited an attention to detail and can-do attitude that made both the planning and execution of the conference easy and enjoyable; it was a relief to know I had someone as concerned with my event as I was.
Panalpina Inc./Panprojects Division USA
The staff made The Woodlands feel like home - that our group was special and appreciated. Every encounter with an employee was friendly, welcoming, helpful.. and the list goes on. It is evident that The Woodlands value their staff because it shows in the number of long-term staff members and their commitment to do a good job. Attitude gets an A+
Corporate Meeting Planner
The food in The Woodlands Dining Room is the best in the city, if not the best of any catered breakfast/lunch of any hotel I've used for a meeting or attended for a meeting. The constant breaks outside the room are brilliant! Keeps us coming back year after year for our District Meeting.
Not having to select and pay for EVERY individual thing for a meeting, and being able to pay one price/person for the meeting room/food is the GREATEST!!!
Pharmaceutical District Manager
I operate meetings and incentive travel 260 days a year at some of the finest hotels in the country. The banquet staff at The Woodlands Resort and Conference Center are some of the best I've ever had the pleasure to work with. Extremely professional, a lot of experience. Top notch.
Aaron M. Greitens
Maritz Travel Company
Once again, The Woodlands Resort team pulls off another successful meeting! Hats off to all of the employees! The service staff, bell stand, front desk, dining, sales office, assistants, or for that fact, anyone with a name tag, had perfect customer service skills, were polite, and always ready to help. Most of the staff members called me by name by the end of the first day. All of the attendees were very impressed with the staff and the location of the meeting. We look forward to working with The Woodlands Resort again this year. Thank you.
National Oilwell Varco
I just wanted to thank both of you and the entire staff for a very successful meeting. I received numerous positive comments from the attendees on the meeting and sleeping rooms, the facility, the food and staff. The only negative thing I heard was that perhaps there was a bit too much food!
In all my years of meeting planning, this was the smoothest meeting I have ever planned and it was due to the professionalism you and your staff exhibited. I cannot thank you enough for taking care of everything and I mean EVERYTHING. You were always accessible to us and responsive to our needs. The rooms were set to our expectations and the service was top notch.
Your staff is exceptional! Every staff member I met, even just walking in the hallway, was very professional, well groomed, and more than willing to answer questions. They all appeared very happy to be working there! Your training, and hiring the right people, is to be commended. I'll be planning another meeting next year and I'd like to use your facilities again. From beginning to end, your staff was wonderful and made everything stress-free for me. Thanks!
Quintana Capital Group, LP
Thank you. All of my participants enjoyed the wonderful accommodations and the staff was very helpful and always ready to work with me.
Many times with small conferences, we are lost in the shuffle, however, we felt very important at The Woodlands.
The restaurant staff, the front desk, the sales office workers, the business office, AV personnel, maid services and doorman/cart drivers were all very professional and always gracious, even when my participants were demanding.
Thank you. I plan and host about 4 of these types of conferences per year, I will certainly use The Woodlands Resort & Conference Center again and recommend it to others.
Lawton and Lawton Enterprises
Non-Profit Board Retreats
Being in sales, I am in the customer service business and I know first hand how critical customer service throughout an entire organization is to growth. Needless to say, I was pleasantly surprised to find that this was true of The Woodlands. Regardless of their job responsibility, everyone exhibited a positive customer service attitude, an attitude that we normally experience toward the top of the echelon, but not always throughout the entire organization.
I look forward to visiting The Woodlands for another sales meeting and possibly on vacation.
Thomas J Fletcher
Global Industry Sales Manager
Garlock Sealing Technologies
An EnPro Industries Company
It's my opinion that, in comparison to our previous meetings, the personnel, food, meeting venues and location of The Woodlands Resort & Conference Center were far and away much superior. I heard nothing but praise from our coordinator regarding the manner in which the resort staff worked with her and the complete lack of "emergencies", which seem to be the norm for prior events. I personally experienced service levels far above my expectations – and I know a little bit about customer service, having been in the business for some 25 years. Congratulations on hosting a terrific meeting, but more importantly, for employing the kind of staff that makes customers feel like VIPs as a matter of course!
Words cannot adequately express our satisfaction with the incredible success of the W.K. Kellogg Foundation's Food and Society Networking Meeting. Every member of The Woodlands' staff went out of their way to create an exceptional experience for our participants and Kellogg staff members.
The meeting space was perfect and having breakout rooms with windows was certainly a plus. The set-up crew did an excellent job making changes and the audio visual staff members were wonderful as they followed up on all arrangements.
The meals were delicious. The chef was absolutely amazing as he prepared the vegetables at our special dinner. Our vegetarians were in seventh heaven and words of praise were heard throughout the meeting.
Meeting Planner W.K. Kellogg Foundation
Everyone is just excited to come back next year. We had just nothing but positive comments about the hotel from the rooms, food and service, we could not have asked for more. You all made us feel so welcome, so wanted and so appreciated. Your staff was excellent. All of our participants would like to return to The Woodlands and so would I.
Again, thank you for the exceptional service, quality environment and excellent venue.
Antioch Educational Services Foundation Inc.
My Sales Manager is always professional and helpful. My Conference Planner and I have worked together for years and our company can always rely on her to assist us with our needs. We can always locate her, she checks on us and goes over the next day beforehand so there are no mistakes. The Food & Beverage staff are always courteous and efficient.