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Policies

  • Check-in time: 4:00 pm
  • Check-out time: 11:00 am. Checking out after 11:00 am will result in additional fees
  • Cancellation / Date Modification: Reservations must be cancelled or date modified 72 hours prior to arrival date to avoid first night room and tax penalty charge
  • Early Departure: $100 fee applicable to guests who check out prior to the agreed check-out date
  • Smoking Policy: All guest rooms and the Forest Oasis: Lazy River & Waterpark are designated non-smoking areas. Guests may smoke outside on their own private balconies and patios. A violation of smoking in the guest rooms will result in a $250 cleaning fee. Smoking is allowed in designated outdoor areas around property as well on the patio of The Bistro and the patio at Robard’s
  • Internet Access: Complimentary internet access is available to all guests in their guest rooms
  • Pet Policy: dog friendly pet policy
  • Must be 21 years of age to register
  • Rollaway beds available for $35, based on availability for king rooms and suites only.
  • Pack ‘n Plays are available at no cost, based on availability
  • Access to Forest Oasis Waterpark & Lazy River is available to guests lodging at The Woodlands Resort. At check-in, wristbands will be provided for the number of occupants registered to a room (max of 4 guests per room.) Pool wristbands are not available for day access or non-hotel guests.
  • Extra Adult Fee: Additional $25 per adult daily fee applies to rooms with more than two adults. The fee includes additional linens, towels, in-room amenities, and access to waterpark and lazy river. The fee will be reflected in the room rate after selecting the total number of adults per room. Max capacity per room is capped at three adults for King rooms and Suites, and four adults for Queen rooms.

Resort Fee

A resort fee of $35 plus tax will be added to your daily room rate. The resort fee includes:

  • Guest room internet access
  • 2 bottled waters replenished daily
  • Self-parking
  • Access to the Forest Oasis: Lazy River & Waterpark
  • Access to the fitness center
  • Access to golf practice facilities
  • Golf bag storage
  • Transportation to/from The Woodlands Mall and Market Street
  • Access to jogging trails
  • Daily activities for kids and adults
  • Local and long distance calls
  • Intra-resort transportation
  • Access to Cool Water 2.0 game room

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