Skip to main content

Welcome Back to The Woodlands Resort!

The health and well-being of our guests and associates is our top priority

At The Woodlands Resort, the health and well-being of our guests and associates is our top priority.  As part of our ongoing commitment to you, we have implemented enhanced standards of care and cleanliness to promote a safe and comfortable stay with us.  We continue to monitor state and federal health guidelines and are following protocols to maintain a safe environment for our guests and associates.

 

Guest & Associate Health

– All employees have received training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact.

– All employees have been instructed to wash their hands before and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering and leaving the floor, going on break and before or after starting a shift.

 

Arrival & Check-In

– Check-in will take place in the Living Room of The Resort (near the pool complex).

– A hand sanitizing station is available at the check-in area.

 

Housekeeping

– We use industry-leading disinfectant solutions and recommended equipment, with emphasis on high-touch areas.

– All bed linen and laundry will be changed at check-out and continue to be washed at high temperature in accordance with CDC guidelines.

 

Elevators & Stairs

– Hand sanitizing stations are made available at elevator entry points.

– Guest and employee elevator call buttons and interior handles and floor buttons are cleaned and disinfected regularly.

Pools

– We are encouraging appropriate social distancing at the pool.

 

Recreation Activities

– S’mores are provided in single-packages with disposable roasting sticks.

– Hand sanitizer is available for guests and team members in all areas.

Fitness Center

– Signage limits the occupancy of the fitness center to 6 guests at a time to allow for appropriate social distancing.

– The frequency of cleaning and sanitizing of equipment has been increased.

– Guests will be instructed to sanitize all equipment and surfaces after each use.

– Hand sanitizer is available for guests and team members in all areas.

– The Spa is currently unavailable.

© Copyright 2021 The Woodlands Resort. All Rights Reserved.